Our support system is powered by Zendesk and features a knowledge base, FAQs, manuals & app notes all available for download by registered customers. The system also includes a support ticket feature allowing you to submit a request of support/information. This service is available free of charge, 24/7 and creating an account is as simple as completing a short form using a valid railroad email account.
Additional support access is available via phone.
Engineering: 909-987-9829 opt #1
Customer Service: 909-987-9829 opt #2